Setting up a personal email address: a simple guide

For many people, this won’t require any change at all. But if you don’t currently have your own email address — or if you share one with someone else — this guide will help you understand your options and what to do next.

Why having your own email matters

Your email address is a key part of how we keep your account secure. It’s used to:

• verify your identity
• send important account updates
• protect your personal information

Using a unique email helps ensure that only you can access your information. For more information, check out our blog.

Common email providers in New Zealand

If you need to set up a new email address, these are some of the most commonly used and reliable options in New Zealand. All offer free personal email accounts – the links below will take you to each provider’s ‘how to’ page for setting up a new email address.

• Gmail (Google)
• Outlook (Microsoft — previously Hotmail)
• iCloud Mail (Apple users)
• Xtra (Spark customers)
• Yahoo Mail

How to set up a new email address

The exact steps vary slightly by provider, but the general process is the same:

1. Go to the provider’s website (for example, gmail.com or outlook.com)
2. Select “Create account” or “Sign up”
3. Enter your name and choose an email address
4. Create a strong password
5. Follow the prompts to finish setup

How to update the email linked to your Booster member account

Once you have a new email address, you can update your records directly in mybooster.

Updating your email in mybooster.

1. Log into mybooster
2. Navigate to ‘My account’ (available in the Quick Access links on the right)
3. Update your new email address
4. Click ‘Save’

The Booster team are available to help you step through this process or update your email on your behalf – just give us call or message us with the details below.  

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